FAQ

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How do I care for my sleepwear?

Please use a gentle, cold machine wash. Use laundry wash bag and do not tumble dry. To wash your eye mask, please gently hand wash only.

How long does personalisation take?

We endeavour to embroider your orders as quickly as possible, please allow 1-3 business days for standard orders. If you select express shipping, we will prioritise your order and post it the following business day.

What fonts can I choose from?

We have three fonts to choose from, modern, cursive and script. 

Can I choose the font size?

We adjust font size on letters selected, you can choose up to 8 letters/characters for embroidering. The less letters, the bigger the font.

Can I mix and match sizing?

Unfortunately you can not mix and match sizing.

Do you offer gift wrapping?

All of our sleepwear come in our reusable laundry bags which can also be used to wash and protect your sleepwear. You can also purchase a gift box for $6.00.

Do I have to personalise my order?

No, you do not have to. Simply enter 'No embroidery' in the notes section. The price is the same, with or without embroidery. 

Do you ship internationally?

Yes, we do! International standard shipping is a flat rate of $30. If you require express shipping, please email us beforehand. Please see our shipping page for further information. 

Do you offer discounts?

Yes, we offer 20% off for all orders of four or more pairs of sleepwear. Enter the code LOVESLUMBER at the checkout.

If you have any further questions please email us at info@slumbersociety.com.au

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